A black-skinned female architect shared how bad she felt for being somehow discriminated when a bank allegedly doubted the authenticity of her paycheck. She posted her experience on Facebook and raised various arguments after her friend took a screen shot of it and tweeted it.
Trish Doolin, a 37-year-old native of Kansas City, Missouri is working as an architect in Nelson, Inc. and had just moved to Seattle a few weeks ago. On Wednesday morning, she went to KeyBank branch in Kirkland to deposit her paycheck and left right after.
According to Doolin, a few minutes later, the bank teller called and advised her to go back to the bank because there was a problem with her check deposit. When she reached the bank, she was brought to a cubicle where a “white” teller was waiting. As she sat down, Doolin said she noticed that the bank teller had already pulled up her company’s website from his computer.
“He asked my profession, and then asked why the company’s headquarters were in Philadelphia,” she said. “Then he asked if HR could verify that I was an employee there.”
Apparently, Nelson, Inc. had recently moved to Washington and its employees’ direct deposit service hadn’t take effect yet.
Doolin narrated that the male banker called her company which he claimed as part of the bank’s security measures. However, she wondered why he didn’t ask for her ID all throughout their conversation if he wanted to establish her identity.
Unfortunately, her company failed to answer the phone so the banker told her that the paycheck will be put on hold for 9 days more for funds verification as it was opened for less than 30 days, adhering to bank’s rule.
Feeling disappointed, Doolin left the bank and went home.
“When I realized that I was defending who I was, trying to prove to someone I didn’t know who I was, I knew I was being discriminated against. It was just completely demeaning.”
Later in the afternoon, she decided to call the bank to check on the status of her deposit and was able to speak with a woman whom she shared what transpired that morning. Soon, she headed back to the bank as the woman had committed to release her funds when she figured out that Doolin’s account was opened 29 days ago, only a day behind what was required by the bank.
Doolin confessed that she felt bad with what happened and while she was on the path to becoming a licensed architect, she planned to transfer her account to a different bank after discussing with her employer about the unforgettable experience with KeyBank.
“I live in a world where, no matter what’s in my brain or purse, no matter how I wear my hair, no matter how fabulous I look when I walk out the door, I’m still black. People still clutch their purses when I walk past.”
“When you’re black, you can’t go marching around saying, ‘I’ve been discriminated against. It’s that silent pain. You can still hurt, but just don’t do it too loudly,” she concluded.
Meanwhile, KeyBank had issued a statement to BuzzFeed News affirming their bank’s policy of withholding deposited funds of customers for 30 days after they had opened their new account. They also emphasized that they do not tolerate discrimination as they value diversity within their organization, communities and clients.