Social media is a very useful tool for different pieces of information; whether it’s a direction for a place, recommendations for an affordable place to stay or reviews regarding a specific service. People using social media work hand in hand to provide helpful information to other people but not all useful information can be beneficial to everyone, just like what happened to Michelle Levine.
Thirty six-year-old Michelle decided to share her not-so-good experience at an annual checkup with Dr. Joon Song of the New York Robotic Gynecology & Women’s Health.
According to Oddity Central, Michelle found Dr. Joon Song online and scheduled an appointment for an annual checkup in July 2017. She was surprised to see that he billed her insurance company a week later for a ‘new patient visit and ultrasound’, including $427 that was not covered by her plan.
She then called the doctor’s office to know why she was billed for the service as she didn’t ask for the ultrasound; however, instead of explaining to her what had happened, the staff flipped and became aggressive and said that she came in complaining of pelvic pain that’s why she visited the gynecologist for an annual checkup.
So, she wrote a review on reviewing sites like Yelp, ZocDoc and Health Grades.
“Very poor and crooked business practice. I suspect that this doctor gives unnecessary procedure [sic] to a lot of people and then charges the insurance sky high prices and no one knows the difference. Everything about my one and only visit here has caused me emotional distress and panic, and now they want me to cough up an extra $500 for services I didn’t even need?” Michelle wrote in one review.
Two weeks later after she wrote the review, she received an email from the Dr. Song’s lawyers letting her know that she was being sued for $1 million over false postings and online harassment.
“I just wrote a review. We live in a country where someone can sue you for anything and the victim is forced to pay for their defense. There is no way out. I have been Joon Song’s victim for almost one year,” the woman said in an interview with the New York Post.
Well, it doesn’t seem like it because the lawyers considered her 1-star reviews to be lies that can inflict serious damage to a small medical practice or small business.
Dr. Joon Song doesn’t want to settle and still insists that he is entitled to $1 million plus legal fees for Michelle’s defamatory reviews. She spent close $20,000 on her legal defense and recently launched a GoFundMe campaign to hopefully secure enough funds in her battle against the doctor.