Woman asks help by ordering pizza at 911, dispatcher gets the ‘message’

  • 911 dispatcher received an unusual phone call from a woman trying to order pizza
  • He eventually grasped that the caller was using a code to ask for help
  • Police was dispatched to the area and were able to save the caller’s mother who was being hurt and threatened by her boyfriend

When a 911 dispatcher from Oregon, Ohio received a phone call from a woman trying to order pizza, he thought it was simply a case of a person dialing the wrong number. However, it turned out that the caller was indeed trying to ask for help.

Image via Pixabay

Tim Teneyck admitted he got confused at first because the person on the other line kept on trying to order pizza. “You called 911 to order a pizza? This is the wrong number to call for a pizza ” Teneyck was heard asking from a recording.

“No, you’re not understanding,” the woman insisted.

Teneyck eventually understood what the woman was trying to say so he started asking more questions, to which she gave subtle answers like “Yup. I need a large pizza” and “No. With pepperoni.”  He assured the woman that help was coming and alerted police of the situation.

“Caller ordered a pizza, and agreed with everything I said. There’s domestic vi0lence going on. Alright, turn your sirens off before you get there,” he told police.

Image via Pixabay

When authorities arrived in the scene, they found that it was the 38-year-old caller’s mother who needed help. Her boyfriend, identified as Simon Ray Lopez, came home drunk and was allegedly hurting and threatening her.

Teneyck said this is the first time he received a phone call with coded language, but dispatchers follow steps even when receiving calls that seem off.

 “The best thing to do is just have an open phone line and say as much as you can, address and names , until we can figure it all out,” Teneyck told BuzzFeed News.

And indeed, they were able to figure it out! Hats off, Officers!

Source: Yahoo! News